Privacy policy.

We are committed to safeguarding the privacy of our website visitors and service users; in this policy I explain how we will handle your personal data. We are registered with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (ICO.ORG.UK), and the registration number is ZB429473

Analytics

This website collects personal data to power our site analytics, including:

•        Information about your browser, network, and device

•        Web pages you visited prior to coming to this website

•        Your IP address

This information may also include details about your use of this website, including:

•        Clicks

•        Internal links

•        Pages visited

•        Scrolling

•        Searches

•        Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

•        These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

•        These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

Visitor data 

For form block submissions

When you submit information to this website via webform, we collect the data requested in the webform to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us and Google for data storage facilities.

For website visitors

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

Information about your browser, network and device Web pages you visited prior to coming to this website

Web pages you view while on this website

Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyses the data in a de-personalised form.

Emails

Marketing emails

We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.

Fonts

This website uses font files from Google Fonts and Adobe Fonts. To properly display this site to you, servers where the font files are stored may receive personal information about you, including:

Information about your browser, network, or device

Your IP address

 Retaining and Deleting Personal Data

Our data retention policies and procedures are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.

Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

We will retain and delete your personal data as follows:

Personal data will be retained for one year following the closing of correspondence with Emerald, at the end of which period it will be deleted from our systems. You may request your data to be deleted at any time by emailing cath@emeraldframes.com.

In some cases, it is not possible for us to specify in advance the periods for which your personal data will be retained. In such cases, we will determine the period of retention based on the following criteria:

· The period of retention of any personal data will be determined based on the requirement for us to protect our legitimate interests, and the protection and assertion of our legal rights, your legal rights and the legal rights of others.

· We may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or to protect your vital interests or the vital interests of another natural person.

Intellectual Property

We may disclose your enquiry data to one or more of those selected third party suppliers of goods and services identified on our website for the purpose of enabling them to contact you so that they can offer, market and sell to you relevant goods and/or services. Each such third party will act as a data controller in relation to the enquiry data that we supply to it; and upon contacting you, each such third party will supply to you a copy of its own privacy policy, which will govern that third party’s use of your personal data. The Third Parties we use are Squarespace, Acuity, Facebook and Google.